Terms of Service Changelog
A log of all updates to our Terms of Service
Add terms for new services: CIS compliance and Professional services. Add various legal clean up.
We've added terms for two new services: CIS compliance and professional services. We've also removed Houston for now since we are not currently accepting new Houston customers. Finally, we've cleaned up a few minor legal positions around our billing practices, termination, and handling your feedback.
Update all termination periods to 30 days
For consistency, update the termination period for all parts of the subscription to 30 days.
Add support for Google Cloud Provider
Gruntwork now offers support for Google Cloud Provider!
Introduce Professional Support, Enterprise Support, and Houston Pro
We now offer three support tiers: Community, Professional, and Enterprise. In addition, the Terms of Service now offer terms for using Houston Pro and annual payment is now allowed. Plain language summaries and various sections were also updated for accuracy and clarity.
Introduce Community Support
All customers now receive access to our Community Support Tier at no additional cost.
Update SLA on Dedicated Support to 2 Business Days
We now commit to a Service Level Agreement (SLA) where we will respond to Dedicated Support requests within 2 business days.
Added 30-day trial period
Customers can now receive 100% of their money back if they choose to cancel within the first 30 days of subscribing.